Shipping and Exchange Policy
Sipra Care Foundation primarily provides charitable programs, registrations, memberships and digital acknowledgements. We do not currently operate a general physical-goods store.
Last updated: 20 July 2026
Digital delivery
Donation receipts, registration confirmations, tickets, certificates and membership documents are delivered electronically by email or made available through the relevant user dashboard after verification.
Physical materials
If a specific campaign includes books, learning materials, certificates or other physical items, the applicable delivery area, estimated timeline and charges will be stated on that campaign page or communicated to the recipient.
Exchange and replacement
Digital documents can be corrected when verified information was recorded incorrectly. A damaged or incorrect physical item supplied by the Foundation should be reported within 7 days of receipt, with photographs where applicable, so replacement eligibility can be reviewed.
Delivery questions
For non-receipt or delivery issues, contact us with the relevant application, donation, event or transaction number. No shipping claim should include card credentials, OTPs or banking passwords.